Privacy & child safety
Last updated: 22 June 2026
Lumi is built for children first. This notice explains what information we collect, why, and the choices schools, teachers, parents and learners have. It is written to be read — not buried. Lumi is operated by AI Agents Plus, Nairobi, Kenya (“we”, “us”).
Our commitment
We collect only what learning genuinely requires, we never sell personal data, and we do not use children’s conversations to train third-party models. Teachers and schools stay in control of their learners’ data.
Information we collect
- School & partner enquiries: name, email, organisation and any message you send us through this site, used solely to respond to you.
- Learning interactions: the questions a learner asks and Lumi’s responses, used to help the learner and give teachers a view of progress.
- Account & device basics: the minimum needed to run Lumi on a class or school’s devices.
Children’s data & parental consent
Lumi is intended for use within schools, under the supervision of teachers. Where a school adopts Lumi, the school acts as the data controller for its learners and is responsible for the appropriate consents under applicable law. For learners under 18, consent is obtained and managed through the school or a parent/guardian, and a parent or school can ask us to review or delete a child’s data at any time.
We do not knowingly create direct-to-consumer accounts for children without a school or guardian. Harmful or unsafe queries are handled by Lumi’s safety guardrails and surfaced to the supervising teacher to follow up.
How we use information
- To provide and improve the learning experience.
- To give teachers insight into where a class is thriving or stuck.
- To respond to school and partner enquiries.
- To keep Lumi safe, secure and working as intended.
Data minimization & retention
We keep personal data only as long as needed for the purposes above, then delete or anonymise it — typically within 12 months of a learner leaving the programme or a pilot ending. Our approach is aligned with the Kenya Data Protection Act, 2019.
Sharing
We do not sell personal data. We share it only with service providers who help us run Lumi, under contract and only as needed — such as cloud hosting and email-delivery providers.
Security
We use reasonable technical and organisational measures to protect data, including encryption in transit, access controls, and a commitment to respond promptly to any security incident.
Your rights & choices
You can ask to access, correct or delete personal data, or raise a concern, at any time. [Explain how, and your response time.]
Contact
Questions about privacy or child safety? Email hello@ai-agentsplus.com.
AI Agents Plus · Nairobi, Kenya. See also our terms of use.